Terms and Conditions

 

These Terms and Conditions (the “Terms”) govern your access to and use of https://www.iriscreatorlab.com, including its webpages, checkout pages, member areas, courses, videos, downloadable materials, prompts, e-books, communities, affiliate programme, and related products and services (collectively, the “Services”).

The Services are operated by VECOM, trading as Iris Creator Lab (“Iris Creator Lab,” “we,” “us,” or “our”), a business based in Hong Kong.

By visiting the website, creating an account, placing an order, or accessing the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use or purchase the Services.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase or use the Services. By using the Services, you represent that you meet these requirements.

If you purchase on behalf of a company or another organisation, you confirm that you have authority to bind that organisation to these Terms.

2. Our Services

We provide educational content relating to AI avatars, AI-generated images and videos, content creation, social-media marketing, digital products, affiliate marketing, and related subjects.

The exact content included in a product is determined by the description displayed on the relevant sales or checkout page at the time of purchase. Products may have different scopes and are sold separately unless expressly stated otherwise.

In particular:

  • an introductory or beginner course may focus on creating a first AI avatar and basic content;

  • advanced avatar, video, audience-growth, monetisation, affiliate, or sales training may be included only in a separately identified full or advanced course; and

  • prompts, templates, short-video courses, upgrades, order bumps, upsells, and other optional products are separate purchases unless the applicable offer expressly states that they are included.

Purchasing one product does not automatically provide access to every Iris Creator Lab product. Any upgrade presented after checkout is optional. Before purchasing, you are responsible for reviewing the product description, price, and inclusions shown on the checkout page.

3. Educational Purpose and No Professional Advice

The Services are provided for general educational and informational purposes only. They do not constitute legal, financial, tax, investment, employment, medical, or other regulated professional advice.

You are responsible for evaluating whether the information is suitable for your circumstances and, where appropriate, seeking advice from a qualified professional.

4. No Guarantee of Results or Earnings

We do not guarantee that you will earn money, make sales, grow an audience, obtain customers, achieve a particular visual result, or reach any other specific outcome by using the Services.

Results depend on many factors outside our control, including your experience, effort, time, skill, niche, audience, market conditions, implementation, advertising budget, third-party platforms, and the AI models and tools you choose to use.

Any revenue figures, case studies, testimonials, examples, timelines, conversion rates, audience results, or demonstrations are provided only as illustrations of individual experiences or possibilities. They are not promises, guarantees, or representations of what you will achieve. Your results may differ materially, including the possibility that you make no sales or incur a loss.

You remain solely responsible for your business decisions, expenses, content, advertising, claims, and results.

5. AI Tools and Third-Party Costs

Some lessons may demonstrate or recommend third-party AI tools, software, platforms, models, or services, including tools such as Higgsfield, Google Gemini, or other image and video generation services.

Unless the applicable product page expressly states otherwise:

  • third-party subscriptions, usage credits, advertising costs, devices, internet access, and other external expenses are not included in the course price;

  • you are not required to use a particular paid tool if a suitable alternative is available, but results and features may differ;

  • third parties may change their pricing, free plans, credits, features, models, interfaces, policies, or availability at any time;

  • we do not control and are not responsible for third-party services, outages, output quality, account restrictions, data practices, or charges; and

  • you are responsible for reviewing and complying with each third party’s terms and policies.

AI-generated outputs may contain errors, inconsistencies, distorted features, inaccurate information, or material that resembles existing content. We do not guarantee that an AI avatar will remain perfectly consistent, appear completely realistic, or be suitable for a particular commercial use.

6. Orders, Prices, and Payment

Prices are displayed on the applicable checkout page, normally in US dollars unless another currency is expressly shown. Currency conversion fees, bank charges, taxes, duties, and other charges imposed by your payment provider or jurisdiction are your responsibility.

Payments are processed by third-party providers such as Stripe and PayPal. By submitting payment, you authorise the applicable provider to charge the amount shown at checkout and agree to its terms and privacy practices.

You must provide accurate billing and contact information. We may refuse, cancel, or limit an order where we reasonably suspect fraud, unauthorised payment, pricing error, misuse, or a breach of these Terms. If we cancel an order after receiving valid payment and you have not materially breached these Terms, we will refund the amount we received for the cancelled item.

Promotional prices, discounts, bonuses, and upgrade offers may be available only for the period or audience stated. A later or earlier price does not entitle you to a partial refund or price adjustment.

7. Digital Delivery and Account Access

After successful payment, access is normally delivered electronically through Kajabi or another platform identified at checkout. You are responsible for providing a valid email address, checking spam or promotions folders, creating any required account, and maintaining access to your email account.

Your purchase provides a limited, personal, non-transferable, revocable licence to access the purchased materials for your own learning. It does not transfer ownership of the course or its content to you.

Unless a product page states a fixed access period, access is provided for as long as we continue to make that product available on the relevant platform and your account remains in good standing. References such as “lifetime access” mean access for the commercial lifetime of the product or platform, not the lifetime of any individual user or an obligation to operate the product indefinitely.

We may update, reorganise, replace, or remove individual lessons, tools, links, bonuses, or platform features to keep the Services accurate, secure, or operational, provided that we do not intentionally remove the essential substance of a purchased product without a reasonable replacement.

8. Account Security and Prohibited Sharing

You must keep your login credentials confidential and promptly notify us if you suspect unauthorised access. One purchase is for one user only unless we expressly agree otherwise in writing.

You may not:

  • share, sell, sublicense, transfer, publish, or distribute your account or course access;

  • permit another person to use your login credentials;

  • simultaneously access an account from multiple locations in a manner indicating account sharing;

  • bypass access controls, download protections, or security measures;

  • scrape, copy, record, reproduce, or systematically download the Services except where a download is expressly provided; or

  • use the Services in a manner that disrupts the platform or infringes another person’s rights.

We may investigate unusual account activity and may suspend or terminate access if we reasonably believe that an account has been shared, compromised, obtained fraudulently, or used in breach of these Terms. Where reasonably practicable, we may ask you to verify your identity or secure your account before termination.

9. Intellectual Property

The Services and all associated content—including videos, lessons, text, prompts, templates, downloads, graphics, branding, designs, workflows, and course structure—are owned by or licensed to Iris Creator Lab and are protected by intellectual-property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use purchased materials for your own personal or internal business learning.

Unless we give prior written permission, you may not:

  • reproduce, republish, upload, translate, distribute, resell, license, or commercially exploit our materials;

  • create or sell a course, prompt pack, membership, e-book, template, or service that copies or substantially reproduces our materials;

  • share course videos, screenshots, transcripts, prompts, downloads, or login details with others;

  • use our materials to train an AI model, build a competing database, or create derivative training content; or

  • remove copyright, trademark, or proprietary notices.

You may use the skills and general knowledge you learn to create your own original content and operate your own business. You may also use downloadable templates or prompts commercially only where the relevant product expressly grants commercial-use rights. Commercial-use permission for an output does not grant permission to resell or distribute the underlying course materials, templates, or prompt library.

10. Your Content and AI Avatars

You retain your rights in photographs, videos, prompts, business information, and other original material you submit to third-party tools or provide to us (“Your Content”).

You represent that you have all permissions necessary to use Your Content and that it does not violate privacy, publicity, copyright, trademark, or other rights. You must not create or use an AI avatar, clone, voice, image, or likeness of another person without appropriate permission, or use generated content to impersonate, deceive, defame, harass, exploit, or mislead others.

You are responsible for reviewing AI-generated content before publishing or using it commercially, making legally required disclosures, and ensuring that your advertising and product claims are accurate and lawful.

If you voluntarily send us a testimonial, success story, image, or other material for promotional use, we will obtain your permission before identifying you or publishing it, except where you have already posted it publicly in a context that reasonably allows us to reshare it. Any agreed use remains subject to the scope of the permission you provide.

11. Acceptable Use

You agree not to use the Services to:

  • violate any applicable law, regulation, platform policy, or third-party right;

  • engage in fraud, scams, deceptive practices, spam, unlawful surveillance, or misleading advertising;

  • generate or distribute unlawful, abusive, discriminatory, sexually exploitative, or harmful content;

  • impersonate another person or conceal the synthetic nature of content where disclosure is legally or contractually required;

  • interfere with the operation or security of the Services;

  • introduce malware or attempt unauthorised access; or

  • encourage another person to do any of the above.

12. Refunds and Cancellations

Due to the digital nature of our courses, downloadable materials, prompts, templates, and other digital products, all purchases are final and non-refundable once payment has been completed and access has been granted or the digital content has been delivered. By completing your purchase, you acknowledge that delivery may begin immediately and, to the extent permitted by applicable law, consent to the immediate supply of the digital content.

We do not provide refunds for change of mind, failure to use or complete the course, lack of time, dissatisfaction with third-party tools, failure to achieve a particular result, or failure to review the product description before purchasing. This policy does not exclude any refund, cancellation right, statutory guarantee, or other consumer remedy that cannot lawfully be excluded in your jurisdiction.

13. Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute, please contact [email protected] so that we can investigate access, billing, or delivery issues.

We reserve the right to provide payment processors with relevant transaction, checkout, login, course-access, communication, and delivery records when responding to a dispute. We may suspend access connected with a refunded, reversed, fraudulent, or disputed payment while the matter is investigated, to the extent permitted by law.

This section does not restrict any right you may have to dispute an unauthorised or incorrectly processed transaction.

14. Affiliate Programme

Access to any Iris Creator Lab affiliate programme is not included with every product and is available only where expressly stated or separately approved.

Affiliates must comply with any programme-specific terms and all applicable advertising, consumer-protection, privacy, and disclosure laws. Affiliates must clearly disclose their commercial relationship with us and must not:

  • make false or misleading statements;

  • promise guaranteed earnings, sales, followers, or results;

  • misrepresent the scope of a course or product;

  • use spam, unsolicited messages, fake reviews, impersonation, trademark bidding, or deceptive advertising; or

  • purchase through their own referral link or manipulate tracking or commissions.

We may withhold or reverse commissions connected with refunds, chargebacks, fraud, self-referrals, tracking manipulation, or a breach of affiliate terms. We may suspend or terminate affiliate participation where reasonably necessary to protect customers, our brand, or legal compliance.

15. Third-Party Platforms and Links

The Services may depend on or link to third-party platforms, including Kajabi, Stripe, PayPal, Google, Meta, Instagram, ManyChat, and AI service providers. We do not own or control these services and do not guarantee their availability, accuracy, security, pricing, features, or continued compatibility.

Your use of a third-party service is governed by that provider’s own terms and privacy policy. We are not responsible for losses caused solely by a third party’s outage, suspension, policy decision, account action, pricing change, or discontinuation, except to the extent liability cannot be excluded by law.

16. Service Availability and Changes

We aim to keep the Services available but do not guarantee uninterrupted or error-free access. Maintenance, security incidents, platform changes, internet failures, or events outside our reasonable control may temporarily affect access.

We may modify the website, delivery platform, or course presentation. If we discontinue a paid product while users are still entitled to access it, we may provide reasonable notice, a downloadable alternative where legally and technically permitted, replacement content of substantially similar value, account credit, or another remedy required by law.

17. Disclaimers

To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis. We disclaim warranties that are not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

We do not warrant that course information or third-party tool instructions will remain current indefinitely. Technology and platform interfaces change quickly, and screenshots, prices, features, or workflows shown in a lesson may later differ.

Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot lawfully be excluded.

18. Limitation of Liability

To the fullest extent permitted by law, Iris Creator Lab and VECOM will not be liable for indirect, incidental, special, punitive, or consequential loss, or for loss of profits, revenue, data, business opportunity, goodwill, anticipated savings, or third-party platform access arising from or related to the Services.

To the fullest extent permitted by law, our total aggregate liability arising from or relating to a particular paid product will not exceed the amount you paid directly to us for that product during the twelve months before the event giving rise to the claim.

These limitations do not apply to liability that cannot legally be limited or excluded, including liability for fraud or any other category protected by mandatory law.

19. Indemnity

To the extent permitted by law, you agree to indemnify and hold VECOM and Iris Creator Lab harmless from third-party claims, losses, and reasonable costs arising from your unlawful use of the Services, your breach of these Terms, Your Content, your infringement of another person’s rights, or false or misleading claims you make when promoting products.

This obligation does not apply to the extent a claim was caused by our own breach, negligence, or unlawful conduct.

20. Suspension and Termination

We may suspend or terminate your access where we reasonably believe that you have materially breached these Terms, shared an account, infringed intellectual property, engaged in fraud, created a security risk, abused another user or our staff, or used the Services unlawfully.

Where appropriate, we may provide notice and a reasonable opportunity to correct the breach. We may act immediately where necessary to prevent fraud, harm, unlawful conduct, security threats, or continuing infringement.

Termination for your material breach does not entitle you to a refund, except where applicable law requires otherwise. Sections that by their nature should survive termination—including intellectual property, disclaimers, liability, indemnity, and dispute provisions—will continue to apply.

21. Force Majeure

We are not liable for delay or failure caused by events outside our reasonable control, including natural disasters, epidemics, war, civil disorder, government action, power or telecommunications failures, cyberattacks, or failures of essential third-party platforms.

We will take reasonable steps to minimise disruption and resume or provide a reasonable alternative to affected paid Services where practicable.

22. Privacy

Our collection and use of personal information are described in our Privacy Policy. By using the Services, you acknowledge that policy.

23. Changes to These Terms

We may update these Terms to reflect changes to the Services, law, technology, or business practices. The updated version will be posted with a revised “Last updated” date.

Changes will apply prospectively from the stated effective date. Material changes will not retroactively reduce rights relating to a completed purchase unless required by law or accepted by you. Your continued use of the Services after an update takes effect constitutes acceptance of the revised Terms.

24. Governing Law and Disputes

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law rules.

The courts of Hong Kong will have non-exclusive jurisdiction over disputes arising from these Terms or the Services. If mandatory consumer law in your place of residence gives you the right to bring a claim in another forum or provides protections that cannot be waived, those rights remain unaffected.

Before starting formal proceedings, both parties agree to make a reasonable good-faith effort to resolve the dispute by written communication.

25. General Provisions

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect, and the affected provision will be interpreted or limited to the minimum extent necessary to make it enforceable.

Our failure to enforce a provision is not a waiver of that provision. You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms as part of a business transfer, reorganisation, or sale, provided that your mandatory rights are not reduced.

These Terms, together with the Privacy Policy, the applicable product description, checkout terms, and any expressly incorporated policy, form the entire agreement between you and us concerning the Services. If there is a conflict, the more specific terms presented for the relevant product or transaction will control, subject to mandatory law.

26. Contact Us

Questions about these Terms may be sent to:

VECOM, trading as Iris Creator Lab
Hong Kong
Email: [email protected]
Website: https://www.iriscreatorlab.com 

 

Last updated: September 20, 2026